As Terapizy Teknoloji Anonim Şirketi (“Terapizy” or the “Company”), acting as the data controller, we place great importance on the protection of your personal data and the privacy of personal life. The purpose of this Privacy and Cookie Policy is to provide information regarding the personal data collected from you during your visit to our website and the cookies used on our site.
1. What Are Cookies?
Cookies are small text files, typically consisting of letters and numbers, stored by the website you visit on your browser, device, or network server.
At Terapizy, we utilize cookies, pixels, and similar technologies to enhance the experience of our visitors during their visits to our website (www.terapizy.com), submission of contact forms, membership processes, and use of services provided by our Company. In this regard, cookie usage is conducted in compliance with the Personal Data Protection Law No. 6698 (“Law”), as well as various regulations, communiqués, and decisions issued by the Personal Data Protection Authority from time to time.
Terapizy reserves the right to modify, amend, add, or remove provisions of this Privacy and Cookie Policy at any time. You can always access Terapizy’s Personal Data Protection and Processing Policy at www.terapizy.com.
2. Purpose of Using Cookies
We use the data obtained through cookies from users visiting our website for the following purposes:
- Enhancing the functionality of the website to improve the services offered to you,
- Improving the existing website, introducing new features, and personalizing the offered features according to your preferences,
- Personalizing website usage by recalling the preferences and choices made by visitors,
- Ensuring the legal and commercial security of you and the Company,
- Integrating and analyzing the different servers on which the website operates, and improving website performance,
- Determining the number of visitors to the site, adjusting performance settings accordingly, and making it easier for visitors to find what they are looking for,
- Retaining users’ session information,
- Enhancing functionality and providing ease of use.
3. Method and Legal Basis for Collecting Personal Data
Your personal data are collected by our Company through electronic channels (such as our website and email) and physical channels (such as cargo/mail, fax, and face-to-face meetings) when you interact with us in the context of our services. The collection is based on the legal grounds specified in Articles 5 and 6 of the Law, including the establishment or performance of a contract, legal obligations, the establishment, exercise, or protection of a right, the legitimate interests of our Company, and, where applicable, your explicit consent for customizing our products and services according to your preferences and usage habits.
Users may, at their discretion, request the deletion of their records from our system. Our website contains links to other sites. Our website, www.terapizy.com, is not responsible for the privacy policies or content of these other sites.
Personal data collected via cookies during your visit to our website will be processed in accordance with Articles 5 and 6 of the Law.
4. Transfer of Personal Data
Within the scope of this Privacy and Cookie Policy, your personal data may be transferred to our business partners, suppliers, group companies, authorized public institutions and organizations, and other private entities, both domestically and internationally, for the purposes outlined below and in compliance with relevant legislation:
- Business and Solution Partners: Sharing to ensure compatibility between clients and consultants visiting our site.
- Suppliers: Sharing with suppliers we work with as part of our commercial activities.
- Authorized Public Institutions and Organizations: Sharing with law enforcement authorities, government agencies, regulatory bodies, or other persons with appropriate legal authority or justification, as permitted or required by law, to protect the rights, interests, privacy, or security of the Company, you, or third parties, or to respond to requests.
5. Cookies Used on Our Website
Cookies are used to perform essential functions for the website’s operation, analyze and improve website performance, enhance functionality and ease of use, and conduct targeting and advertising activities.
Mandatory Cookies
Mandatory cookies are essential for the proper functioning of a targeted feature and are used for security purposes to ensure the website operates correctly. These cookies are necessary for site performance and do not require visitor consent.
Performance and Analytics Cookies
We improve the services we offer by analyzing the performance of our website usage. Performance and analytics cookies are used to identify the most viewed pages, verify whether the site is functioning properly, and enhance user experience.
Functionality Cookies
Functionality cookies enable the personalization of services by recalling the preferences and choices made by visitors on the site, such as font size or language options.
Advertising Cookies
Advertising cookies are used to promote our services. They track clicks on advertisements displayed on our pages and monitor whether services on the websites linked by these advertisements are used.
Third-Party Cookies
Third-party cookies belong to third-party providers and enable certain functions on the website. We have limited knowledge and control over the data obtained through these cookies and their purposes.
The following cookies are used on our website:
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
| Google Analytics | google.com | Analyzes how the site is used by visitors. Usage data is transferred to and stored on servers in the United States. Google uses this information to evaluate website usage but does not associate your IP address with other data stored by Google. | Indefinite |
| Microsoft Clarity | clarity.ms | Analyzes visitor experience, tracks interactions and navigation habits, and stores specified data records using JavaScript code. | Indefinite |
| grecaptcha | gstatic.com | Google-based cookie used to analyze site usage and distinguish between humans and bots. | Indefinite |
| GRECAPTCHA | google.com | Distinguishes between humans and bots and supports reporting on website usage. | 180 days |
| rc::a | gstatic.com | Google-based cookie used to analyze site usage and distinguish between humans and bots. | Indefinite |
| rc::b | gstatic.com | Session-based cookie. | Session |
| rc::c | gstatic.com | Session-based cookie. | Session |
| rc::f | gstatic.com | Google-based cookie. | Indefinite |
| pll_language | terapizy.com | Identifies the visitor’s preferred language. | 1 year |
| twk_idm_key | terapizy.com | Recognizes visitor information to optimize chat box functionality. | Session |
| TawkConnectionTime | embed.tawk.to | Records statistical data on visitor behavior on the site. | Session |
| previousNav | embed.tawk.to | Records statistical data on visitor behavior on the site. | Session |
| twk_token_61cdfb84c82c976b71c428d4 | embed.tawk.to | Records statistical data on visitor movements. | Indefinite |
| twk_token_61d8b185f7cf527e84d0ffd7 | embed.tawk.to | Records statistical data on visitor movements. | Indefinite |
6. Cookie Usage and Control
You have the right to personalize your preferences by modifying the settings of the browser you use to view our website. If your browser allows, you can adjust cookie preferences through its settings. Depending on the browser’s capabilities, you may block cookies, receive warnings before cookies are used, disable or delete specific cookies, or manage cookie settings. For general information on managing cookies, visit https://www.aboutcookies.org/. Cookie preferences may need to be set separately for each device you use to access our website.
- To disable cookies managed by Google Analytics, .
- To manage the personalized advertising experience provided by Google, .
- Preferences for cookies used by many companies for advertising purposes can be managed via Your Online Choices.
- For mobile devices, cookie settings can be managed through the device’s settings menu.
Users may, at their discretion, request the deletion of their records from our system. Our website contains links to other sites, and www.terapizy.com is not responsible for the privacy policies or content of these sites.
7. Your Rights as a Data Subject
As a personal data owner, you have the following rights under Article 11 of the Law:
- Learn whether your personal data are being processed,
- Request information regarding the processing of your personal data, if applicable,
- Learn the purpose of the processing and whether the data are used in accordance with that purpose,
- Know the third parties to whom your personal data are transferred, domestically or abroad,
- Request correction of incomplete or inaccurate personal data and notification of such corrections to third parties to whom the data were transferred,
- Request the deletion or destruction of personal data if the reasons for processing no longer exist, despite being processed in accordance with the Law and other relevant legislation, and notification of such actions to third parties to whom the data were transferred,
- Object to any adverse outcome resulting from the analysis of processed data solely through automated systems,
- Demand compensation for damages incurred due to the unlawful processing of personal data.
You may submit your requests regarding these rights by completing the Relevant Person Application Form available on our website and sending it to the Company. Your requests will be finalized free of charge as soon as possible and within thirty days at the latest, depending on the nature of the request. However, if the process incurs additional costs, a fee may be charged as determined by the Personal Data Protection Board.